The controller responsible for data processing is:
Dorothee Palla dos Santos
Ritterstr. 15/1
76137 Karlsruhe
Germany

service@urban-jungle.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information on how we handle your data.

1. Access data and hosting

You can visit our website without providing any personal information. Each time you access a page, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.

This access data is evaluated solely to ensure the smooth operation of the site and to improve our offering. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the correct presentation of our offering in accordance with Art. 6(1) sentence 1 lit. f GDPR. All access data is deleted no later than seven days after the end of your visit to the site.

Hosting services provided by a third-party provider
As part of processing on our behalf, a third-party provider provides us with services for hosting and displaying the website. All data collected as part of using this website or in forms provided for this purpose in the online shop, as described below, is processed on its servers. Processing on other servers only takes place within the scope explained here.

This service provider is located within a country of the European Union or the European Economic Area.

2. Data collection and use for contract processing, contacting us, and when opening a customer account

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g., via contact form or email). Required fields are marked as such because in these cases we need the data to process the contract and/or handle your enquiry, and without it you cannot submit the order or the enquiry. Which data is collected can be seen from the respective input forms. We use the data you provide in accordance with Art. 6(1) sentence 1 lit. b GDPR for contract processing and to handle your enquiries.
If you have given your consent in accordance with Art. 6(1) sentence 1 lit. a GDPR by choosing to open a customer account, we use your data for the purpose of creating the customer account.
After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and deleted after the expiry of tax and commercial retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, as permitted by law and as we inform you about in this policy. You can delete your customer account at any time, either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

3. Data sharing

To fulfil the contract in accordance with Art. 6(1) sentence 1 lit. b GDPR, we pass your data on to the shipping company commissioned with delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select during the ordering process, we pass the payment data collected for payment processing on to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us, or to the selected payment service provider. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider during the ordering process using your access data. The privacy policy of the respective payment service provider applies in this respect.

4. Cookies

To make visiting our website attractive and to enable the use of certain functions, to display suitable products, or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in an optimized presentation of our offering in accordance with Art. 6(1) sentence 1 lit. f GDPR. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies). You can find the storage duration in the overview in your web browser’s cookie settings. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers at the following links:

Internet Explorer™
Safari™
Chrome™
Firefox™
Opera™
If you do not accept cookies, the functionality of our website may be limited.

5. Online marketing

Google Maps
This website uses Google Maps to visually display geographical information. Google Maps is a service provided by Google Ireland Limited, a company incorporated and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in an optimized presentation of our offering and easy accessibility of our locations in accordance with Art. 6(1) sentence 1 lit. f GDPR.
When using Google Maps, data about the use of the Maps functions by website visitors is transmitted to and/or processed by Google, which may include in particular the IP address and location data. We have no influence over this data processing.
If information is transferred to Google servers in the USA and stored there, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
To disable Google Maps and thus prevent data transmission to Google, you must disable the JavaScript function in your browser. In this case, Google Maps cannot be used or can only be used to a limited extent.
Further information about data processing by Google can be found in Google’s privacy notices Google. The terms of use for Google Maps contain detailed information about the map service.
Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here.

6. Social media

Our online presence on Facebook, Instagram

Our presence on social networks and platforms is intended to improve active communication with our customers and interested parties. We provide information there about our products and current special offers.
When you visit our social media presences, your data may be automatically collected and stored for market research and advertising purposes. Usage profiles are created from this data using pseudonyms. These can be used, for example, to place ads within and outside the platforms that presumably match your interests. For this purpose, cookies are generally used on your device. These cookies store visitor behavior and user interests. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in an optimized presentation of our offering and effective communication with customers and interested parties in accordance with Art. 6(1) lit. f GDPR. If you are asked by the respective social media platform operators for consent to data processing, e.g., via a checkbox, the legal basis for data processing is Art. 6(1) lit. a GDPR.
If the above-mentioned social media platforms have their headquarters in the USA, the following applies: There is an adequacy decision by the European Commission for the USA. This is based on the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.
For detailed information on the processing and use of data by the providers on their pages, as well as a contact option and your rights and settings options to protect your privacy, in particular objection options (opt-out), please refer to the providers’ privacy notices linked below. If you still need help with this, you can contact us.

Facebook: https://www.facebook.com/about/privacy/
Data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR, which you can view here.
Further information on data processing in connection with visiting a Facebook fan page (information on Insights data) can be found here.

Instagram: https://help.instagram.com/519522125107875

Right to object (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Instagram: https://help.instagram.com/519522125107875

7. Contact options and your rights

As a data subject, you have the following rights:

• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us, to the extent specified therein;
• in accordance with Art. 16 GDPR, the right to request the correction of inaccurate personal data stored by us without undue delay, or completion of your personal data;
• in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is required
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest; or
  • for the establishment, exercise, or defense of legal claims;
• in accordance with Art. 18 GDPR, the right to request restriction of the processing of your personal data, insofar as
  • you contest the accuracy of the data;
  • the processing is unlawful, but you refuse deletion;
  • we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims; or
  • you have objected to the processing in accordance with Art. 21 GDPR;
• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transmission to another controller;
• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace, or of our company headquarters.

If you have questions about the collection, processing, or use of your personal data, or about information, correction, restriction, or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

Privacy Policy created with the Trusted Shops legal text generator in cooperation with FÖHLISCH Attorneys at Law.